Venue Communications, Inc. has been building, hosting and looking after websites since 1999. We are a small team in Rutherfordton, North Carolina, and we work with medium to large businesses across the United States, with a concentration in the Carolinas.
We are not an agency that builds a site and hands you the keys. Most of our clients have been with us for years, because what we actually sell is the ongoing relationship: the site gets built, then it gets hosted, updated, monitored and improved by the same people who built it.
What we do
- Custom web design and development, including redesigns of sites we did not build.
- Custom CRM development and database applications built for one business rather than configured from a template.
- Ecommerce with live card processing, fraud protection and merchant account setup.
- Managed web hosting on servers we administer ourselves, including PCI compliant and HIPAA compliant options.
- Business email hosting, CalDAV and WebDAV calendar hosting, online booking, SMS and MMS messaging and e-signatures.
- Domain registration and DNS management.
- Search engine optimization, email marketing and cookie-free website analytics.
- AI chatbots, AI voice agents with their own phone number, and AI auto blogging.
How we work
Every site we host runs twice: a live copy and a complete test copy on a separate server. Changes are made and checked on the test copy, then published to the live site with one click. That is not a premium tier, it is how every account works, and it is the reason our clients are not afraid to change things.
Every hosting account includes 30 minutes of site updates each month at no charge. You email us the change, we make it, usually within 24 business hours. It applies to sites transferred in from another host too. Most of our clients treat it as the reason they stopped letting their website go stale.
We also built the content management system that runs the sites we build, so when something needs to behave differently we can change the platform rather than tell you it is not possible. The design section of this site doubles as a working demonstration of what the platform does.
Talking to a person
We answer our own phone. There is no ticket queue you have to escalate through and no offshore first line. If you call about a server, the person you speak to can go and look at that server.
We also meet clients in person. We regularly travel to Raleigh, Greensboro, Charlotte, Wilmington and Myrtle Beach, and the full list is on our cities we serve page. If you would rather work through a project across a table, ask.
Where we are
Venue Communications, Inc.
108 S. Dakota Dr.
Rutherfordton, NC 28139
Phone: 828-521-8424
Our support and contact page has the fastest ways to reach us, and our company calendar shows business hours, holidays and planned time off. Common questions are answered on our frequently asked questions page.