Venue Online Booking lets your clients schedule appointments themselves from your real availability, instead of trading "does Tuesday work?" emails. You define when you are available and what can be booked; clients pick an open slot on your booking page and the appointment lands on your calendar instantly, with no double-booking.
What You Get
- Your own booking page - a clean scheduling page on your website where clients pick a time from live availability. Only genuinely open slots are ever offered.
- Appointment types - different services with their own durations and availability: a 15-minute intro call, a one-hour consultation, an on-site visit.
- Calendar sync - bookings sync with Google Calendar and Apple/Outlook calendars over open standards, so your existing calendar stays the one source of truth and outside commitments block booking slots.
- Confirmations - both sides get confirmation with the details, and your team is notified the moment something is booked.
- No per-seat subscription - this is your booking system on your site, not a monthly seat on someone else's platform.
The AI Difference
Booking is where our AI services come together. The same live calendar that powers your booking page can be connected to a Venue AI Voice Agent or AI Chatbot, so a caller at 9 PM can say "can I grab a time Thursday morning?" and the agent offers your real open slots and books one on the spot. Phone, chat, and web bookings all share one calendar, so they can never collide.
That is exactly how our own line works: Vanessa books callers a consultation on our real calendar, the same way.
Pricing
Online Booking is quoted with your website or AI agent setup, and setup includes your appointment types, availability rules, and calendar sync.
Does it work with the calendar I already use?
Yes. Bookings appear in Google Calendar and any calendar app that speaks the CalDAV standard (Apple Calendar, Outlook, Thunderbird, and most phone calendars). If you would rather host the calendar itself with us, see our CalDAV Calendar Hosting.
Can it handle more than one person?
Yes. Each team member can have their own availability and appointment types, and shared services can draw on the whole team's calendars.